Service Under Maintenance
Studio (US)
Under Maintenance
Studio (EU)
Operational
Javascript SDK (US)
Operational
Javascript SDK (EU)
Operational
HTTP API (US)
Operational
HTTP API (EU)
Operational
segment.appcues.com
Operational
segment.eu.appcues.com
Operational
Flow Builder (US)
Under Maintenance
Flow Builder (EU)
Operational
Public API (US)
Operational
Public API (EU)
Operational
Workflow Processing
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled US Region DB Maintenance Nov 13, 2026 20:00 - Nov 14, 2026 02:00 EST
We will be performing scheduled maintenance to upgrade one of our core databases in our US region. We’ve timed this window for our lowest period of Studio and Builder usage to keep the impact on your team as small as possible.
When: Friday, November 13, 8:00 PM EST to Saturday, November 14, 2:00 AM EST (02:00 – 10:00 UTC)
What will be unavailable during the window (US region):
Appcues Studio
The Appcues Builder
MCP connections to Appcues
Sign-in methods other than legacy authentication
What will not be affected:
Live Flows, Checklists, and other published experiences will keep showing to your end users as normal
Experience targeting and qualification will continue to work
EU-region accounts
No action is needed on your part. We’ll post updates here when maintenance starts and when it’s done. Note: We've set a wider scheduled window than we hope will be necessary, so services may resume earlier than scheduled. Thanks for your patience while we make these improvements.
Posted on Nov 03, 2026 - 22:07 EST
When: Friday, November 13, 8:00 PM EST to Saturday, November 14, 2:00 AM EST (02:00 – 10:00 UTC)
What will be unavailable during the window (US region):
Appcues Studio
The Appcues Builder
MCP connections to Appcues
Sign-in methods other than legacy authentication
What will not be affected:
Live Flows, Checklists, and other published experiences will keep showing to your end users as normal
Experience targeting and qualification will continue to work
EU-region accounts
No action is needed on your part. We’ll post updates here when maintenance starts and when it’s done. Note: We've set a wider scheduled window than we hope will be necessary, so services may resume earlier than scheduled. Thanks for your patience while we make these improvements.
Posted on Nov 03, 2026 - 22:07 EST